Cookie Policy

1. Introduction

1.1. General

This website https://www.wegroup.be ("our website") uses cookies and similar technologies to distinguish you from other users. By using cookies, we can provide you with a better experience and improve our website by better understanding how you use it. To the extent that these cookies are not strictly necessary for offering our website and services, we shall ask you to consent to the use of cookies when you first visit our website.

1.2. Glossary

In this Cookie Policy, the following terms have the following meanings, unless the context requires otherwise:

  • "Cookie" means a small file placed by our website on your computer or device when you visit certain parts of our website and/or when you use certain features of our website. Cookies generally do not contain information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies;
  • "Cookie Legislation" means the relevant provisions of EU Directive 2002/58 on Privacy and Electronic Communications 2002 ("E-Privacy Directive") and of EU Regulation 2016/679 General Data Protection Regulation ("GDPR");
  • "Personal data" means any data relating to an identifiable person that can be identified, directly or indirectly, by those data, as defined in GDPR; and
  • "We/Us/Our" refers to WeGroup, a public limited company registered in Belgium under company number 0680.957.816, the registered office of which is located at Ottergemsesteenweg-Zuid 808 Bus 372, 9000 Ghent.

2. Contact data

Our website and services are offered and managed by WeGroup NV. We are registered in Belgium under registration number 0680.957.816, and our registered office is located at Ottergemsesteenweg-Zuid 808 Bus 372 in Ghent.

You can contact us:

  1. by post to the above postal address;
  2. via the contact form on our website;
  3. by email, through hello@wegroup.be

3. How does our website use cookies and what types of cookies are there?

Our website may place certain first-party cookies on your computer or device and access them there. First-party cookies are cookies that are placed directly by us and used only by us. We use cookies to facilitate and improve your experience of our website and to provide and improve our services. We have carefully selected these cookies and have taken steps to ensure that your privacy and personal details are protected and respected at all times.

By using our website, you may also receive certain third-party cookies on your computer or device (third-party cookies). Third-party cookies are cookies that are placed by websites, services and/or parties other than us. For more details, see section 4.2.

For more information about the personal data we collect and use, the measures we have taken to protect personal data, your legal rights and our legal obligations, please refer to our Privacy Policy.

For more specific details about the cookies we use, please refer to Section 4. All cookies used by our website are used in accordance with current cookie legislation. We may use some or all of the types of cookies listed below.

3.1. Strictly necessary cookies

A cookie falls into this category if it is essential for the operation of our website, supporting functions such as setting your privacy preferences, logging in, your shopping cart, payment transactions or filling in forms. In other words, these cookies are used to enable the website to function and they cannot be disabled in our systems. They are usually only set in response to actions you have taken.

3.2. Analytical cookies

It is important for us to understand how you use our website, for example, how efficiently you can navigate and what functions you use. These cookies allow us to track visits and traffic so that we can measure and improve the performance of our website. They help us know which pages are the most popular and the least popular and how visitors move around the website. Analytical cookies allow us to collect this information and help us improve our website and your experience of it.

3.3. Tracking cookies

These cookies record analytical (anonymous) information about how you visit the website, with a view to improving the website and the user experience, but also to be able to advertise in a more targeted manner.

3.4. Persistent cookies

Each of the above types of cookie can be a persistent cookie. Persistent cookies are cookies that remain on your computer or device for a predetermined period of time and are activated each time you visit our website.

3.5. Session cookies

Each of the above types of cookie can be a session cookie. Session cookies are temporary and only remain on your computer or device from the time you visit our website until you close your browser. Session cookies are deleted when you close your browser.

4. Which cookies does our website use?

4.1. First party cookies

The following first-party cookies may be placed on your computer or device:

Name of cookiesPurpose and typeStrictly necessaryRetention period
frThis cookie is set by our website itself, to keep track of your choice of language in order to further optimise ease of use.Yes1 year
_tawkuuid, _ga, _gid, _cfduid, ss, tawkUUIDWeGroup uses Tawk.to within their platform to provide a live chat with the support team.Yes180 days

4.2. Third party cookies

The following third-party cookies may be placed on your computer or device:

Name of cookiesPurpose and typeProviderStrictly necessaryRetention period
DoubleClickDoubleClick is a cookie placed by Google for targeted advertisement.DoubleClickYes
optimizelyEndUserId, sid, uid, _cfruidMedium is used to share blogs and news articles.MediumNo1 year

4.3. Analytical cookies

Our website makes use of analytical services. Analysis of the website refers to a range of tools used to collect and analyse anonymous usage information so that we can better understand how our website is used. This, in turn, enables us to improve our website and the services offered through it. You do not need to allow us to use these cookies because the use of analytical cookies does not pose any risk to your privacy or your secure use of our website. They enable us to continuously improve our website, making it a better and more useful experience for you.

The analytical services used by our website include the following cookies:

Name of cookiesPurpose and typeProviderRetention period
_ga, _gat_gtag_UA_123265168_1, _gid, collectWeGroup uses Google Analytics to see how many, when and which pages someone visits on our website.Google1 day to 2 years
LogRocket makes it possible to gain a better understanding of how a user uses our website so that we can optimise the user experience.LogRocket30 days

Before cookies are placed on your computer or device, you shall see a pop-up or banner asking for your consent to set these cookies. By giving your consent to the placing of cookies, you enable us to provide you with the best experience and service possible. You can, if you wish, refuse consent to place cookies, unless these cookies are strictly necessary. However, certain features of our website may not function fully or properly. You have the option of allowing and/or refusing various categories of cookies that we use.

In addition to the above-mentioned controls we offer, you can choose to enable or disable cookies in your internet browser. Most internet browsers also allow you to choose whether you want to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For more information, see the help menu of your web browser or the documentation provided with your device.

The following links provide instructions on how to manage cookies in all common browsers:

6. Changes

We may change this Cookie Policy at any time. In that event, the details of the changes shall be explained at the top of this page. You are therefore advised to check this page from time to time. In case of inconsistency between the current version of this Cookie Policy and one or more previous versions of this Cookie Policy, the current and applicable provisions shall prevail unless expressly stated otherwise.

7. Your rights and information regarding the processing of personal data

Some rights are complex and not all details are included here. Therefore, please read the relevant provisions and guidelines of supervisory authorities for a full explanation of these rights. Your main rights under the GDPR are:

  1. right of access;
  2. right to correction;
  3. right to erasure (to be forgotten);
  4. right to restrict processing;
  5. right to object to processing;
  6. right to data portability;
  7. right to lodge a complaint with a supervisory authority; and
  8. right to withdraw your consent.

These rights are exercised in accordance with the terms and conditions set out in our Privacy Policy. Further information about privacy, data protection and your rights can be found in the Privacy Policy.